Tell us what you think
It is vital for us to know what people think about the Advocacy that ASC provides. By listening and responding to feedback, we are able to improve. We have a few ways you can respond.
You can respond to us directly by completing our ASC online Evaluation Form and click Submit at the end. It only takes a couple of minutes - we thank you in advance.
Making a complaint
We also respect your right to make a complaint if you're unhappy with any aspect of our service. You can find our Complaints and Compliments policies below.
Should you prefer, Care Opinion is a great portal for receiving and seeing the feedback from service users and professionals.
ASC works in partnership with Care Opinion, a portal where anyone can share stories about the service they have received from us.
Sharing your story about Advocacy Support Cymru can help us to make our services better. You can share your story whether it’s good or bad - both are important.
You can tell your story in one of three ways:
Web:
Click here and you look at other peoples stories and link to the Care Opinion website.
Click here and you can send your story directly to Care Opinion
Phone:
0800 122 31 35 (free phone) during working hours and tell your story to someone at Care Opinion.
Post:
Ask us for a leaflet, there is room on the leaflet for you to write or draw your story. You can then seal it and put it in the post to Care Opinion (no stamp needed).
Not sure which service is right for you?
Our Referral Pathway flowchart will help.
Latest News
National Lottery funding will expand Advocacy Support Cymru’s (ASC’s) Specialist Advocacy for People with Learning Disabilities and/or Autism
ASC’s Service User Programme gets funding help from Welsh Government
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Advocacy Support Cymru (ASC)
Head Office:
Charterhouse 1, Links Business Park, Fortran Road
St Mellons, Cardiff
CF3 0LT
Singleton House, Charter Court, Phoenix Way
Swansea Enterprise Park, Swansea
SA7 9DD
Tel : 029 2054 0444
Fax : 029 2073 5620
E-mail: info@ascymru.org.uk